Privacy Policy

Rokka Foods operates from 860 F Avenue Ste 100, Plano, TX 75074. Privacy questions and requests may be sent to contact@rokkafoods.com.

We collect information you choose to provide through contact, partnership, career, newsletter and support forms. Customer portal users also provide account and organization information.

• Name, business contact details and company information
• Product, marketplace, sales, warehouse and operational information submitted with an inquiry
• Career history, profile links and resumes submitted for employment consideration
• Portal account, authentication, support-ticket and activity information
• Basic technical information needed to secure, operate and troubleshoot the website

We use information only for legitimate business and operational purposes.

• Responding to inquiries and evaluating possible partnerships
• Reviewing career applications and future hiring needs
• Providing, securing and supporting the customer portal
• Managing customer service, documents, tickets and operational communications
• Preventing abuse, maintaining records and complying with applicable law
• Sending marketing updates only when a person has requested them

We do not sell personal information. Information may be disclosed to service providers that support hosting, databases, file storage, authentication and business email; to professional advisers; or when required by law. Providers may process information only for the services they perform for Rokka Foods.

Website submissions and portal data are stored using access-controlled cloud services. Career resumes are kept in private storage. Information is retained only as long as reasonably necessary for the purpose for which it was collected, business recordkeeping, security and applicable legal obligations.

Depending on where you live and applicable law, you may request access, correction, deletion or a portable copy of personal information, or appeal a decision concerning a request. Rokka Foods does not currently sell personal information or use it for targeted advertising. Send requests to contact@rokkafoods.com. We may verify identity before completing a request.

The website currently uses essential browser storage for authentication, security, language, theme and notice preferences. See the Cookie Policy for details.

Our services are directed to businesses and are not intended for children under 13. Information may be processed in the United States when submitted from another country.

We use administrative and technical safeguards appropriate to the nature of the information, but no Internet service can guarantee absolute security. We may update this policy as our services or legal obligations change and will publish the revised date on this page.